"I would want other people going through the same I had to go through to have the piece of mind and support Charlotte gave me. I remain eternally grateful for the excellence, professionalism, human touch and support that Charlotte gave me through a particulary difficult time of my life."
"Alison was very knowledgeable but also very approachable and responsive to our queries and concerns."
"Everything was clearly explained. It was much appreciated as I hadn't much experience of house buying. The face to face meeting to go through everything & to sign contracts was an excellent idea. Receiving money transfer details in person put my mind at rest. Very good idea."
"Alison Forrest is a very helpful and understanding lady. We are very pleased with the service and it was wonderfully explained in all aspects. Thanks to one and all, brilliant."
"I had excellent service from Claire from beginning to end. She was always very quick to respond to e-mails or calls and made what is often a stressful process the easiest it could have been. She had a great rapport throughout. I'd recommend her to any first time buyer."
"Charlotte and her team were extremely helpful, caring and gave me an excellent service under difficult circumstances. I could not have asked for a better service. I feel Charlotte could not have done anymore to help me. I would recommend her without a second thought."
"We all feel that the level of service we have received from you has been a prime example of good practice. The last few weeks have been very stressful but thankfully you have guided us through the whole procedure to a very successful conclusion, for which we are most grateful."
E & J Rowland
"Outstanding! Could not improve on the service we have had! Exceptional in every way - both at Ripley reception and with Kim's guidance and care!"
"Friendly, helpful, professional service. Also very patient and courteous always."
"Very straight forward and clear service, very personable and engaging and gave us a great service."
"The whole process was very well done. What could have been an anxious time was not."
J & L Waterfall
"We really appreciated the notes explaining the legal speak. Efficient, friendly advice. You made the process as painless as possible. "