Client Feedback
2012
TIM JONES
“Tim was very helpful throughout. Would definitely recommend him” Eric Graves
DARREN KELLY
“I was given a friendly and comfortable interview and found it easy to talk and ask questions” Kenneth Hankey
TIM JONES
“Very professional service that cannot be faulted, thanks”
TIM JONES
“We found your staff especially Tim most helpful – given our family circumstances. Tim was aware of the contradictions that we face and was able to empathise with our case. Thank you again to Tim and his secretary and also, all the staff at the office” Laura Goodband
SIMON HALE
“Efficient and informative”
DARREN KELLY
“A prompt and efficient service” John Erickson
SIMON HALE
“Professional service. Mr Hale is very kind, helpful and patient”
TIM JONES
“Very pleased with the service provided” DCP
MURRAY MACNAB
“Prompt, helpful, friendly service” Judith Law
SIMON HALE
“Simon gave a first class service keeping us informed and explaining all the staged to us, 11/10 top man” Steve Lees, Director of Ambulance Heritage Society Ltd
DARREN KELLY
“Clear, concise and friendly”
JENNIFER GEARY
“Always a very good service”
DARREN KELLY
“Clear and easy to understand advice. Darren was very helpful and friendly” Kerry Pringle
DARREN KELLY
“Professional people who listen and respond with empathy whilst giving a first class service” Michael Collins
2011
DARREN KELLY
“Very knowledgable and informative individual who treated me with respect at all times”
DARREN KELLY
“Very friendly service and top advice. All round good service!” Ian Coutts
DAVID NEGUS/JENNIFER GEARY
“Very efficient and professional service throughout the transaction. Proposed deadlines were met on each occasion” Noel Williams
MICHAEL COBBETT
“dealt with everything efficiently so we didn’t need to spend any time on the lease” Mary Whalley
BEN BOURNE
“Happy with the service provided and the kindness and courtesy shown to me”
BEN BOURNE
“Kind, understanding and easy to speak to”
BEN BOURNE
“Excellent friendly service whilst still professional throughout dealings”
DARREN KELLY
“Very easy to talk to. Listened to one customers wishes and advised in the correct manner”
DAVID NEGUS/JENNIFER GEARY
“A very happy customer! Keeping the customer happy means I will tell others about my advice” Richard Sharp
SIMON HALE
“Very prompt service! Many thanks!” DNA Autocare Ltd
BEN BOURNE
“Thank you very much for all the great help you’ve given me. You are brilliant! Much appreciated” Hong Sun
SIMON HALE
“Very knowledgable and approachable and explains things thoroughly” Kirsty Hitchin
SIMON HALE
“Good service, very helpful, easy to contact by phone”
DARREN KELLY
“Keep up with your great job because you are doing good work! Thank you.” Khumbula Dube
DARREN KELLY
“Thank you for your understanding of the problem i discussed with you”
DARREN KELLY
“I was very happy with the service I received” Dorothy Dawes
DARREN KELLY
“Very professional and helpful. Very clear advice and explanations”
BEN BOURNE
“All in all, a good service”
SIMON HALE
“Simon always made me feel comfortable with his explanations and his honesty was refreshing”
DARREN KELLY
“Very professional, warmth, and very thorough without being pedantic. Helpful and approachable”
DAVID NEGUS & JENNIFER GEARY
“Friendly atmosphere. Easy to understand advice given – no legal jargon used”
SIMON HALE
“We were in an absolutely hopeless situation. However with Simon’s help and guidance we were able to solve the problem. Thank you so much” H K
SIMON HALE
“Good to work with Simon – it was my first shop lease acquisition and his friendly, helpful approach was great in what could have been a stressful time” SM
DAVID NEGUS
“Friendly staff, flexible appointment, clear and consise advice”
DARREN KELLY
“Darren was extremely knowledgeable and professional, and I hold him in high regard”
DAVID NEGUS
“Very helpful and understanding. I will be using you again” D Draper
DAVID NEGUS
“Staff were understanding and personable. Issues were all clearly explained” Robert Pickering
2010
BEN BOURNE
“Excellent, professional service”
DAVID NEGUS
“Understanding and personable. Issues were all clearly explained” Robert Pickering
BEN BOURNE
“Excellent! We ended up going through the “Compromise Agreement” process with a successful resolution. Ben was very courteous, professional and really knew his stuff. I would definitely use him again in the future – should the need arise – and would recommend the firm and Ben Bourne to other people.” A Kennedy
DARREN KELLY
“A very personal and highly professional service delivered promptly”
JENNIFER GEARY
“Very helpful and explained all the costs at each stage, so no unexpected charges”
SIMON HALE
“Very helpful and professional staff”
DARREN KELLY
“I have already recommended you to friends!”
BEN BOURNE
“Ben was excellent in how he put my case into perspective and dealt with it accordingly”
DARREN KELLY
“Kindness, care, knowledge and experience …”
DAVID NEGUS
“Your company has always been thorough, helpful and professional, and in all our cases achieved a satisfactory result” Mrs Jean Tonks
DAVID NEGUS
“Thank you for the work you have done for us. We feel that we have had excellent support from you and will continue to deploy services from you”. M and C De Lamo White
DARREN KELLY
“Assessed my problem, explained options available, took positive action, which resolved my problem, as I expected. Thank you very much for your assistance” David Cartledge, Midland Printers
JENNIFER GEARY
“Timely, decisive, pragmatic”
DARREN KELLY
“Clear and concise information given. Pleasant to deal with” Ruth Berry
DARREN KELLY
“Very understanding, yet very knowledgable but explained the situation well” (S G Allsop)
DARREN KELLY
“Always available to talk to, you answered my queries and provided me with the support and information as soon as I required it. Excellent service – thank you!” (Chelsea Watson, May 2010)
CLAIRE BRISTOL
“Advice given is precise and always outlines costs etc. so decision can be made quickly”
DARREN KELLY
“You’re brill, helpful and friendly!”
DARREN KELLY
“I would definitely recommend Darren. He understood completely and was very open and honest with good feedback”
SIMON HALE
“Excellent service – have already recommended someone to you”
DARREN KELLY
“I found the service and appointment was excellent with Darren, punctual, helpful and really made me feel comfortable. I was highly satisfied”
SIMON HALE
“Simon was attentive, gave an expert opinion and suggested a way forward re. the issues that I had raised. Thank you!”
DARREN KELLY
“I have seen Mr Kelly twice and he has been really helpful and pleasant on both occasions”
2009
DAVID NEGUS
“Very helpful and a pleasure to deal with”
DARREN KELLY
“He was very helpful with an excellent level of service. Thank you very much!”
SIMON HALE
“Very approachable and easy to understand. Very confident you have the clients best interests at heart”
CLAIRE BRISTOL
“Advice has always been fair and accurate”
JENNI GEARY
“Very impressed! Very good and quick service”
DAVID NEGUS
“I was treated with courtesy and complete professionalism. He dealt with my case swiftly and has lifted a great cloud from my life. Thank you”
DARREN KELLY
“He made the legal jargon easily understandable”
SIMON HALE
“He was not put off by strong opposition unlike my previous solicitors”
CLAIRE BRISTOL
“You always tell us straight and advise if pursuance is not wise”
JENNI GEARY
“Very friendly and very helpful”
SIMON HALE
“He was always very helpful and explained issues clearly”
CLAIRE BRISTOL
“Always provides prompt, easy to understand advice at reasonable cost”
